Is this The Metcalfe Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Metcalfe Hotel have a swimming pool?

No, this The Metcalfe Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Metcalfe Hotel?

Best-rates for the The Metcalfe Hotel starts from $212 per night with includes Laundry, Sports/Activities, Bedding/Linens, Wellness Facilities, Bar, Internet, Business Services, Restaurant, Child Friendly, Parking, TV, Security/Safety, Guest Services, Entertainment, Breakfast, Kitchen, Air Conditioner, Pet Friendly, Wheelchair Accessible, Accessibility, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Metcalfe Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Metcalfe Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Metcalfe Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Metcalfe Hotel?

Based on the information reported by the owner or manager, the The Metcalfe Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Metcalfe Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Metcalfe Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Metcalfe Hotel | Hotel in Ottawa

| 9.4 (1138 Reviews) | Pet Friendly 1 Bathroom

Byward Market - Parliament Hill Hotel | The Metcalfe Hotel

Hotel in Byward Market - Parliament Hill, Ottawa

Hotel with a restaurant, a quick walk to National Arts Centre
A restaurant, valet parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a library are onsite.
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air Conditioner

Parking

Pet Friendly

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Bathrobes

Hair dryer

Free toiletries

Towels

Bedroom

Premium bedding

Blackout drapes/curtains

Bed sheets

Hypo-allergenic bedding

Pillow-top mattress

Down comforter

Air conditioning

Free cribs/infant beds

Laptop-friendly workspace

Iron/ironing board

Recycling

Desk

Safe

Slippers

Breakfast

Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children

Room service available

1 restaurant

Champagne service

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking available

Valet parking on site (CAD 47 per night)

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible parking

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair accessible (may have limitations)

Handrails in stairways

Braille signage

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Entertainment

42-inch flat-screen TV

Cable channels

General

Meeting rooms - 6

Banquet hall

Library

Elevator

Front-desk safe

French

German

Spanish

English

Portuguese

Renovated entire property - July 2022

Communal living room

Smoke-free property

Guest Services

Free cribs/infant beds

Children's games

24-hour front desk

Daily housekeeping

Concierge services

Tour/ticket assistance

Hair salon

Multilingual staff

Porter/bellhop

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately cad 15 to 25.00 for adults, and cad 10.00 to 20.00 for children valet parking fee: cad 47 per night pet fee: cad 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of cad 75 per accommodation, per stay service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jul 12, 2025 11:55:03 PM

Review Score: 6

Summary: We had high hopes for our stay at the Metcalfe & it definitely had pros and cons. The lobby is stylish and a nice spot for a drink. The light filled space is modern and stylish, but I definitely can understand people's complaints of having a room facing it. The location is good and we found it a decent spot to be based for walking. The room was a good size and the beds comfortable with amenities such as an iron & coffee maker. The restaurant food was good but had limited options - it was various egg dishes or Greek yogurt for breakfast. The pros ... 1) the shower is awkward. It's hard to reach in and turn on without spraying yourself in the face and leaked water very easily. No bathtub. 2) I was awoken at 5am to brawling club goers ... there was then a steady stream of intoxicated people waiting on Ubers talking loudly outside our window until 7am. Needless to say I was not amused. Thursday night we didn't hear noise but Friday night this was an issue so perhaps it's a weekend problem? Seems like the hotel and club could work together to ensure club goers kept noise down on the street ... perhaps a sober bouncer reminding people to keep voices down? Wish I'd seen warnings of the noise - it's definitely not a hotel for light sleepers!

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Room Arrangement

Room Info	Facilities
Room, 1 King Bed (Atrium) Room Size: 265 square feet m² 1 King Bed	General Private bathroom, Ping - 7, Square meters - 25, Bed count minimum 1, Square feet - 265, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Room Size: 485 square feet m² 1 King Bed	General Private bathroom, Sofa bed, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Square feet - 485, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 1 King Bed Room Size: 405 square feet m² 1 King Bed	General Private bathroom, Square feet - 405, Ping - 11, Square meters - 38, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room (Queen) Room Size: 555 square feet m² 1 Twin Murphy Bed	General Number of living rooms 0, Square meters - 52, Square feet - 555, Private bathroom, Number of bedrooms - 0, Ping - 16, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 2 Queen Beds Room Size: 310 square feet m² 2 Queen Beds	General Ping - 9, Private bathroom, Square meters - 29, Bed count minimum 2, Square feet - 310, Number of bathrooms - 1, Bed count maximum 2
Suite, Corner Room Size: 540 square feet m² 2 King Bed and Double Sofa Bed	General Private bathroom, Square meters - 50, Ping - 15, Sofa bed, Extra bed count 1, Square feet - 540, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 2 Bedrooms Room Size: 605 square feet m² 3 Queen Beds and King Bed	General Private bathroom, Square feet - 605, Ping - 17, Bed count maximum 3, Square meters - 56, Number of bathrooms - 2, Bed count minimum 3
Executive Room, 2 Bedrooms Room Size: 700 square feet m² 2 King Beds	General Square meters - 65, Square feet - 700, Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Number of bathrooms - 2, Ping - 20, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed Room Size: 245 square feet m² 1 King Bed	General Private bathroom, Ping - 7, Square feet - 245, Bed count minimum 1, Square meters - 23, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 2 Bedrooms Room Size: 850 square feet m² 3 Queen Beds and King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Ping - 24, Square feet - 850, Bed count maximum 3, Square meters - 79, Number of bathrooms - 1, Bed count minimum 3
Classic Room, 1 Queen Bed Room Size: 205 square feet m² 1 Queen Bed	General Square feet - 205, Private bathroom, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 King Bed Room Size: 295 square feet m² 1 King Bed	General Ping - 8, Private bathroom, Square meters - 27, Square feet - 295, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

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The Metcalfe Hotel | Hotel in Ottawa

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Hotel in Byward Market - Parliament Hill, Ottawa

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