Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG | Hotel in St. Catharines

| 8.4 (1005 Reviews) |  1 Bathroom
York - Haig Hotel | Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Hotel in York - Haig, St. Catharines

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a rooftop terrace, and a 24-hour business center are onsite.
Change of towels is available on request.
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Eco-friendly toiletries
  • Private bathroom
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Premium bedding
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Air conditioning
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Free local calls
  • Phone
  • LED light bulbs
  • Energy-saving switches
  • Desk
  • Connecting rooms available
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Soundproofing
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 5-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Refrigerator
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible business center
  • Stairway handrail height (inches): 27
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 36
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
Activities
  • Rafting
  • Snowshoeing
  • Snow tubing
  • Boat tours
  • Ski equipment rentals
  • Water skiing
  • Bicycle rentals
  • Windsurfing
  • Mountain biking
  • Skydiving
  • Snorkeling
  • Ecotours
  • Scuba diving
  • Snowmobiling
  • Golfing
  • Sailing
  • Sledding
  • Outlet shopping
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Arcade/game room
  • Billiards/pool table
  • Bicycle rentals
  • 24-hour fitness center
  • Indoor pool
  • Bowling alley
Entertainment
  • Flat-screen TV
  • Premium channels
  • Cable channels
  • Pay movies
General
  • Computer station
  • 24-hour business center
  • Conference center (19375 square feet of space)
  • Meeting rooms
  • Banquet hall
  • Water dispenser
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Ballroom
  • Reception hall
  • Lockers available
  • Elevator
  • English
  • French
  • Local artist showcase
  • At least 80% organic food
  • Vegan dining options
  • Comprehensive food waste policy
  • TV in lobby
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • Smoke-free property
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Reusable cups only
  • At least 80% lighting from LEDs
  • No plastic water bottles
  • Fireplace in lobby
  • Reusable tableware only
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • No plastic drinking straws
  • At least 80% of food locally-sourced
  • Vegetarian dining options
Guest Services
  • Refrigerator
  • Soundproofed rooms
  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Bowling alley
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Laundry facilities
  • Change of towels (on request)
  • Porter/bellhop
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • BBQ grill(s)
  • Rooftop terrace
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:30 am minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: cad 69.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for cad 15.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cad 5 to 25 per person pet fee: cad 30 per pet, per night service animals are exempt from fees late check-out fee: cad 69.00 (subject to availability) rollaway bed fee: cad 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of cad 30 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system

Reviews

YUN SUK
Apr 11, 2026 09:14:05 PM
Review Score:   4
Summary: Disappointing experience with the “Kids Eat Free” promotion at Holiday Inn & Suites St. Catharines. The website clearly states that kids 11 and under eat free with a staying adult guest when dining in the restaurant with a regular order. I did confirm this with the front desk and received confirmation. However, the restaurant refused to honor the promotion and stated, “we don’t have that service,” without any explanation or attempt to resolve the issue. This is misleading for families and unacceptable. The promotion should either be honored as advertised or clearly corrected on all official channels.
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Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Jetted Tub
Room Size: 300 square feet m2
1 King Bed
Suite, 1 King Bed, Jetted Tub

General

Ping - 8, Jetted bathtub, Hydromassage showerhead, Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Shower only, Square feet - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)
Room Size: 300 square feet m2
1 King Bed
Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

General

Ping - 8, Hydromassage showerhead, Low bed height (centimeters) - 71, Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 28, Accessible vanity height (inches) - 33, Room and bed type depend on availability check-in, Square feet - 300, Doorway wheelchair width (centimeters) - 91, Extra bed count 1, Lowered locks/deadbolt, Low bed height (inches) - 28, Accessible vanity height (centimeters) - 84, Shower grab bar height (inches) - 31, Roll-in shower width (centimeters) - 147, Low-height bed, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Wardrobe or closet, Bed count minimum 1, Grab bar - in shower, Shower only, Wheelchair accessible, Lowered peephole/view port in door, Private bathroom, Shower grab bar height (centimeters) - 80, Roll-in shower width (inches) - 58, Roll-in shower, Bed count maximum 1
Suite, 1 Bedroom
Room Size: 313 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Ping - 9, Square feet - 313, Private bathroom, Number of bedrooms - 1, Square meters - 29, Wardrobe or closet, Shower only, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Standard Room, 1 King Bed
Room Size: 313 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Hydromassage showerhead, Ping - 9, Square feet - 313, Private bathroom, Number of bedrooms - 1, Square meters - 29, Wardrobe or closet, Shower only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom
Room Size: 313 square feet m2
3 Queen Beds and Double Sofa Bed
Suite, 1 Bedroom

General

Square feet - 313, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Square meters - 29, Wardrobe or closet, Ping - 8.8, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Standard Room, 2 Queen Beds
Room Size: 313 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Square feet - 313, Private bathroom, Shower/tub combination, Number of bedrooms - 1, Square meters - 29, Wardrobe or closet, Ping - 8.8, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room
Room Size: 300 square feet m2
1 Twin Bed
Standard Room

General

Ping - 8, Hydromassage showerhead, Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Square feet - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this York - Haig hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the York - Haig hotel have a swimming pool?

Yes, this York - Haig hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in York - Haig hotel?

Best-rates for the York - Haig hotel starts from $136 per night with includes Wheelchair Accessible, Sports/Activities, Balcony/Terrace, Security/Safety, Restaurant, Entertainment, Child Friendly, Internet, Fireplace/Heating, Pool, TV, Business Services, Bedding/Linens, Wellness Facilities, Guest Services, Breakfast, Air Conditioner, Accessibility, Bar, Barbecue/Outdoor Cooking, Kitchen, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is York - Haig hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the York - Haig hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the York - Haig hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the York - Haig hotel?

Based on the information reported by the owner or manager, the York - Haig hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for York - Haig hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD136
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