Hôtel Universel in Rivière-du-Loup | Hotel in Rivière-du-Loup

| 8.8 (1949 Reviews) |  1 Bathroom
Riviere-du-Loup Regional County Municipality Hotel | Hôtel Universel in Rivière-du-Loup

Hotel in Riviere-du-Loup Regional County Municipality, Rivière-du-Loup

Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4 pm; check-in end time: 11 pm late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 7 to 16 per person pet fee: cad 40.24 per pet (varies based on length of stay) service animals are exempt from fees late check-out is available for a fee (subject to availability) spa fee: cad 45 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of cad 40.24 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 2024-11-30, 054854 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Nancy
Sep 1, 2025 03:13:35 AM
Review Score:   6
Summary: Have stayed at this hotel many times on an annual trip and have always been satisfied. The spa is great and restaurant always very good. However the price has been steadily going up year after year. My room was fine, bed was very comfortable which I always appreciate, however there was no fan in the bathroom so everything was steamed up after a shower, the bathtub didn’t drain, you had to hold the plug up, there were only decaffeinated coffee in my room but I was able to get a regular one off the cart outside. The room was hot when I arrived so I turned on the AC, it got to an acceptable temperature but never really got cool. This stay was definitely not worth the $345/night.
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