Is this Fairmont Empress Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Fairmont Empress Hotel?

Check-in time for Fairmont Empress Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Fairmont Empress Hotel have a swimming pool?

Yes, this Fairmont Empress Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Empress Hotel?

Best-rates for the Fairmont Empress Hotel starts from $538 per night with includes Hot Tub, Wheelchair Accessible, Security/Safety, Restaurant, Child Friendly, Ocean View, Accessibility, EV Charge Station, Wellness Facilities, Pet Friendly, Bar, Entertainment, Internet, Air Conditioner, Parking, View, Balcony/Terrace, Oceanfront, Pool, Guest Services, Breakfast, Laundry, Private Pool, Transportation/Shuttle, Business Services, Sports/Activities, Spa, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Empress Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Empress Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Empress Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Empress Hotel?

Based on the information reported by the owner or manager, the Fairmont Empress Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Empress Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Empress Hotel | Hotel in Victoria

| 9.0 (1308 Reviews) | Pet Friendly 19 Bathrooms 54 Guests

Inner Harbour Hotel | Fairmont Empress Hotel

Hotel in Inner Harbour, Victoria

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Fairmont Empress Hotel is located in Victoria.

This 394 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, View, and several others. This is a 5 star rated property and has over 1308 reviews with the average score of 9 . Coming to Victoria and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 394 Bedrooms Hotel if you want to learn more about this place in Victoria. These details are authentic, as they are provided by our partner, booking.com.

This Fairmont Empress Hotel in Victoria is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Fairmont Empress Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Wine/Champagne

Special diet meals (on request)

Restaurant

Parking

Parking

Electric vehicle charging station

Parking on site

Parking garage

Accessible parking

Activities

Cycling

Spa/Wellness packages

Indoor pool

Sauna

Fitness center

Steam room

Locker rooms

Hot tub/Jacuzzi

Spa lounge/Relaxation area

Fitness

Indoor pool (year-round)

Spa facilities

Massage

General

Family rooms

Elevator

Air conditioning

Facilities for disabled guests

Smoke-free property

Wifi in all areas

Pet friendly

Hypoallergenic room available

Safe

Non-smoking rooms

Heating

Guest Services

Dry cleaning

Express check-in/out

Private check-in/out

Pet basket

Car rental

Pet bowls

Babysitting/Child services

Meeting/Banquet facilities

Hair/Beauty salon

24-hour front desk

Suit press

Room service

Lockers

Vending machine (drinks)

Baggage storage

Currency exchange

ATM on site

Concierge

Laundry

Valet parking

Ironing service

Daily housekeeping

Business center

Fax/Photocopying

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Outdoor furniture

Terrace

Security/Safety

CCTV in common areas

Fire extinguishers

CCTV outside property

Key card access

Smoke alarms

24-hour security

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

First aid kits available

Contactless check-in/out

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Spa

Swimming pool

Kids' pool

Beach chairs/Loungers

Heated pool

Policies

Check-in

The minimum age for check-in is 19

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and free.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

7.96

Location:

9.83

Staff:

9.24

Facilities:

Comfort:

9.27

Cleanliness:

9.25

Michelle

Jan 13, 2026 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Architecture, rooms, staff, service, breakfast

Summary: Exceptional service & Beautiful Hotel in stunning location

See All Reviews

Room Arrangement

Room Info	Facilities
Fairmont City View 2 Double Room Type: Triple Room Size: 22 m² 2 Full bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Fairmont Gold Harbor View 1 King Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View View Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Deluxe City View 2 Queen Room Type: Quad Room Size: 31 m² 2 Queen bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Junior Suite City View 1 King Room Type: Suite Room Size: 38 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow
Fairmont City View 1 Queen Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Deluxe City View 1 King Room Type: Triple Room Size: 31 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Fairmont City View 1 King Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Fairmont Harbor View 1 Queen Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Deluxe Harbor View 1 King Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Fairmont Gold Deluxe City View 1 King Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Executive Suite City View 1 King Room Type: Suite Room Size: 38 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs View City view Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow
Signature One Bedroom Harbor View Suite 1 King, 1 Sofa Bed Room Type: Suite Room Size: 79 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow
Fairmont Gold City View 1 King Room Type: Double Room Size: 24 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge, Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Fairmont Gold Deluxe City View 2 Queen Room Type: Quad Room Size: 35 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe City View 1 Queen Room Type: Triple Room Size: 31 m² 1 Queen bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
One Bedroom Suite City View 1 King Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Towels, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow
Fairmont Gold Deluxe Harbor View 1 King Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area View View Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Fairmont Gold City View 1 Queen Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Feather pillow, Hypoallergenic pillow, Non-feather pillow
Fairmont Gold One Bedroom Suite City View 1 King Room Type: Suite Room Size: 39 m² 1 King bed(s) Bed	General Air conditioning, Iron, Key card access, Hypoallergenic, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels, Radio, Cable channels Bathroom Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Sofa, Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock View City view Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow