Is this Fairmont Empress Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Fairmont Empress Hotel?

Check-in time for Fairmont Empress Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Fairmont Empress Hotel have a swimming pool?

Yes, this Fairmont Empress Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Empress Hotel?

Best-rates for the Fairmont Empress Hotel starts from $538 per night with includes Accessibility, Transportation/Shuttle, Child Friendly, Private Pool, Balcony/Terrace, Oceanfront, Fireplace/Heating, Internet, Laundry, Wheelchair Accessible, Spa, Entertainment, Ocean View, EV Charge Station, Guest Services, Pet Friendly, Parking, View, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Air Conditioner, Hot Tub, Bar, Breakfast, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Empress Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Empress Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Empress Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Empress Hotel?

Based on the information reported by the owner or manager, the Fairmont Empress Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Empress Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Empress Hotel | Hotel in Victoria

| 9.0 (1314 Reviews) | Pet Friendly 19 Bathrooms 54 Guests

Inner Harbour Hotel | Fairmont Empress Hotel

Hotel in Inner Harbour, Victoria

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Fairmont Empress Hotel is located in Victoria.

This 394 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Spa, Entertainment, and several others. This is a 5 star rated property and has over 1314 reviews with the average score of 9 . Coming to Victoria and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 394 Bedrooms Hotel if you want to learn more about this place in Victoria. These details are authentic, as they are provided by our partner, booking.com.

This Fairmont Empress Hotel in Victoria is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Fairmont Empress Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Kids' meals

Special diet meals (on request)

Parking

Parking garage

Electric vehicle charging station

Parking

Parking on site

Accessible parking

Activities

Spa/Wellness packages

Cycling

Fitness

Spa lounge/Relaxation area

Locker rooms

Spa facilities

Steam room

Massage

Indoor pool

Fitness center

Indoor pool (year-round)

Hot tub/Jacuzzi

Sauna

General

Wifi in all areas

Facilities for disabled guests

Non-smoking rooms

Smoke-free property

Family rooms

Air conditioning

Elevator

Heating

Pet friendly

Hypoallergenic room available

Safe

Guest Services

Baggage storage

Private check-in/out

Car rental

Lockers

Pet bowls

Dry cleaning

Room service

Valet parking

ATM on site

Hair/Beauty salon

Ironing service

Daily housekeeping

Concierge

Meeting/Banquet facilities

Babysitting/Child services

Express check-in/out

Currency exchange

24-hour front desk

Fax/Photocopying

Vending machine (drinks)

Laundry

Suit press

Pet basket

Business center

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor furniture

Garden

Terrace

Security/Safety

CCTV in common areas

Smoke alarms

24-hour security

Fire extinguishers

CCTV outside property

Key card access

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Face masks for guests available

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Beach chairs/Loungers

Heated pool

Kids' pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 19

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and free.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

7.96

Location:

9.83

Staff:

9.24

Facilities:

Comfort:

9.27

Cleanliness:

9.25

Bryan

Jan 2, 2026 08:00:00 AM

Review Score: 10

Canada

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Fairmont City View 2 Double Room Type: Triple Room Size: 22 m² 2 Full bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold Harbor View 1 King Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	General Interconnecting room(s) available, Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area View View Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow Exclusive services Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge
Deluxe City View 2 Queen Room Type: Quad Room Size: 31 m² 2 Queen bed(s) Bed	General Interconnecting room(s) available, Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Junior Suite City View 1 King Room Type: Suite Room Size: 38 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Sofa bed, Hypoallergenic pillow
Fairmont City View 1 Queen Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Deluxe City View 1 King Room Type: Triple Room Size: 31 m² 1 King bed(s) Bed	General Interconnecting room(s) available, Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont City View 1 King Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	General Interconnecting room(s) available, Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Harbor View 1 Queen Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area View View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Deluxe Harbor View 1 King Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa View View Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold Deluxe City View 1 King Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow Exclusive services Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge
Executive Suite City View 1 King Room Type: Suite Room Size: 38 m² 1 King bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Sofa bed, Hypoallergenic pillow
Signature One Bedroom Harbor View Suite 1 King, 1 Sofa Bed Room Type: Suite Room Size: 79 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area View View Services Wake-up service Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room Amenities Feather pillow, Non-feather pillow, Sofa bed, Hypoallergenic pillow
Fairmont Gold City View 1 King Room Type: Double Room Size: 24 m² 1 King bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow Exclusive services Free newspapers and magazines in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge
Fairmont Gold Deluxe City View 2 Queen Room Type: Quad Room Size: 35 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Sofa bed, Hypoallergenic pillow
Deluxe City View 1 Queen Room Type: Triple Room Size: 31 m² 1 Queen bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
One Bedroom Suite City View 1 King Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed 1 Sofa bed Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Body soap, Private bathroom, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Sofa bed, Hypoallergenic pillow
Fairmont Gold Deluxe Harbor View 1 King Room Type: Triple Room Size: 35 m² 1 King bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa View View Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold City View 1 Queen Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold One Bedroom Suite City View 1 King Room Type: Suite Room Size: 39 m² 1 King bed(s) Bed	General Trash cans, Iron, Hypoallergenic, Carpeted, Air conditioning, Heating, Key card access, Safe Media & Technology Cable channels, Flat-screen TV, Radio, TV, Pay-per-view channels, Telephone Bathroom Toilet paper, Toilet, Slippers, Private bathroom, Body soap, Towels, Hairdryer, Bathtub or shower, Bathrobe, Conditioner, Shampoo, Free toiletries Kitchen Refrigerator, Wine glasses, Electric kettle, Coffee machine Living Area Desk, Sitting area, Sofa Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet, Alarm clock, Linens View City view Room Amenities Feather pillow, Non-feather pillow, Sofa bed, Hypoallergenic pillow